Our Policies

Welcome to Cultural Exchanges These Terms and Conditions (“Terms”) govern the access to and use of the website culturalexchanges.in, operated by Cultural Exchanges (“we”, “us”, “our”), with its principal place of operations in Jaipur, Rajasthan, India.

By accessing, browsing, registering, bidding, purchasing, donating, volunteering, or otherwise using this website and its services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the website immediately.

1. Nature of Platform Cultural Exchanges is a cultural, artistic, and social initiative that facilitates and coordinates:

• Sale, exhibition, and auction of artworks, cultural objects, and creative goods

• Cultural exchange programs, workshops, and learning initiatives

• Volunteering-based cultural, educational, and social programs

• Cultural travel, tours, and itinerary facilitation connected to volunteering and exchange activities

• Collaborations with registered charitable NGOs, trusts, educational bodies, and government or semi-government institutions

• Donations, grants, and fundraising initiatives for cultural and social causes

Cultural Exchanges acts primarily as a facilitator and coordinator. It does not operate as a travel agency, tour operator, employment agency, or placement agency unless explicitly stated in writing.

2. Legal Compliance All activities on this platform are governed by and conducted in accordance with applicable laws of India, including but not limited to:

• The Information Technology Act, 2000 and allied rules

• The Indian Contract Act, 1872

• The Consumer Protection Act, 2019

• Applicable cyber laws and RBI guidelines

• GST laws, where applicable

• FEMA regulations for international payments, where applicable

International users agree that participation is subject to Indian laws as well as their respective local regulations.

3. Eligibility By using this website, you confirm that:

• You are legally competent to enter into binding contracts

• You are not prohibited by any applicable law from using this platform

• All information provided by you is accurate, complete, and lawful

Cultural Exchanges reserves the right to restrict or terminate access at its discretion.

4. Cookies & Digital Technologies This website uses cookies and similar technologies to ensure functionality, analytics, and user experience.

• Essential cookies are required for website operation

• Optional cookies may be declined through browser settings

• Third-party services (payment gateways, analytics, video embeds) may use cookies governed by their own policies

By continuing to use the website, you consent to such use.

5. Intellectual Property Rights Unless otherwise stated, all content on this website—including text, images, artworks, graphics, logos, videos, catalogues, and digital materials—is the intellectual property of Cultural Exchanges or its licensors.

You must not:

• Copy, reproduce, republish, or redistribute any content

• Sell, rent, license, or commercially exploit website material

• Use content for commercial purposes without prior written consent

• Limited personal and non-commercial viewing is permitted.

6. Auctions, Sales & Cultural Trade All sales and auctions are subject to availability and stated conditions

• Bids, once placed, may not be withdrawn except where permitted

• Cultural Exchanges reserves the right to reject bids, withdraw lots, correct errors, or cancel transactions

• Descriptions and images are provided in good faith and do not constitute warranties.

7. Payments Payments must be completed within the specified timeframe

• Prices may be subject to applicable taxes unless stated otherwise

• Payment gateways may include Indian and international providers

• Failed, reversed, or disputed payments may result in cancellation

• International payments are subject to RBI and FEMA regulations.

8. Shipping, Delivery & Customs Shipping timelines are indicative and not guaranteed

• Delivery may be handled by third-party logistics providers

• Risk passes to the buyer upon dispatch unless otherwise stated

• Customs duties, import/export regulations, and local taxes are the responsibility of the recipient

• Cultural Exchanges is not liable for delays caused by customs, logistics, force majeure, or regulatory authorities.

9. Donations & Contributions Donations are voluntary and non-refundable unless required by law

Tax benefits, if any, are subject to statutory compliance

• Misrepresentation or misuse of donation intent is prohibited

10. Volunteering, Cultural Travel & Exchange Programs Cultural Exchanges may facilitate volunteering and cultural exchange programs that may involve domestic or international travel.

Cultural Exchanges:

• Acts solely as a facilitator and coordinator

• Does not guarantee visas, travel approvals, accommodation, safety, or outcomes

• Is not responsible for accidents, illness, delays, cancellations, political conditions, or force majeure events

Participants are solely responsible for:

• Travel documents, visas, insurance, vaccinations, and compliance with local laws

• Physical fitness, medical readiness, and personal conduct

• Participation does not create an employer–employee, principal–agent, or partnership relationship.

11. NGO & Government Collaborations Cultural Exchanges may collaborate with registered NGOs, trusts, educational institutions, and government or statutory bodies.

• Such collaborations are based on shared cultural, educational, or social objectives.

• Cultural Exchanges is not liable for the independent actions, policies, or operations of partner organizations.

12. User Content & Comments Users may post comments or content where enabled.

You confirm that your content:

• Does not infringe intellectual property rights

• Is not defamatory, obscene, misleading, or unlawful

• Does not promote illegal or commercial solicitation

• You grant Cultural Exchanges a non-exclusive, royalty-free license to use such content. We reserve the right to moderate or remove content at our discretion.

13. Hyperlinking Policy Certain organizations may link to our website without prior approval, provided such links are not misleading or defamatory.

• Use of logos or artwork requires prior written permission. We reserve the right to withdraw linking permissions.

14. Data Protection & Cyber Safety We take reasonable measures to protect user data. However:

Absolute security cannot be guaranteed

• Users are responsible for safeguarding login credentials

• Unauthorized access, fraud, or cyber misuse will invite legal action under Indian law

15. Limitation of Liability To the maximum extent permitted by law:

• Cultural Exchanges shall not be liable for indirect or consequential losses

• Liability, if any, is limited to the value of the specific transaction

• No guarantee is made regarding uninterrupted website access

• Nothing herein limits liability where exclusion is not permitted under law.

16. Termination We may suspend or terminate access without notice in case of violation of these Terms, suspected fraud, or legal requirements.

17. Governing Law & Jurisdiction These Terms shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject exclusively to the jurisdiction of courts at Jaipur, Rajasthan, India.

18. Amendments Cultural Exchanges reserves the right to amend these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

19. Contact Information Cultural Exchanges 📍 Jaipur, Rajasthan, India 📧 info@culturalexchanges.in

Terms & Conditions

Your Questions

What is the shipping policy?

How do returns work?

Returns are accepted as per our policy, ensuring smooth processing.

What about foreign fund policies?

We comply fully with Indian regulations on foreign funds received.

Where are disputes handled?

All disputes are limited to Jaipur, Rajasthan jurisdiction.

Do you support charities?

Yes, contributions go only to registered and approved organizations.